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Books Reference

        Book Guidance

  1. BASIC COOKING
  2. BUSINES PLAN
  3. CUSTOMER CENTERED ARRIVAL
  4. DETAILED CHARTS OF ACCOUNTS
  5. F&B TRAINER PACK I
  6. F&B TRAINER PACK II
  7. FACILITATOR SKILLS
  8. GUEST CONTCT SKILLS
  9. HOUSEKEEPING MANUAL
  10. HOUSEKEEPING GUIDE
  11. HUMAN RESOURCES & DEVELOPMENT CHALLENGE
  12. HUMAN RESOURCES & DEVELOPMENT COMPETENCY
  13. HUMAN RELATIONS
  14. ILMU ALAMIAH DASAR
  15. ILMU BUDAYA DASAR
  16. JOB DESCRIPTIONS: A & G, FINANCE, F & B
  17. KURSUS KESELAMATAN DAN KESEHATAN KERJA
  18. LAUNDRY PROCESS
  19. LOGIKA
  20. BAHASA INGGRIS I
  21. MANAGING FOR RESULTS
  22. MANAGING SERVICE EXPRESS
  23. MARKETING ACTION PLAN
  24. ORGANISASI DAN MANAJEMEN
  25. PEDOMAN LAPORAN AIA
  26. PELAJARAN KURSUS PELADEN KETEL UAP
  27. PEMIMPIN ABAD XXI
  28. PENDIDIKAN PANCASILA
  29. PENGANTAR ILMU POLITIK
  30. PENGANTAR SOSIOLOGI
  31. PERSONNEL MANUAL
  32. POMEC BASIC
  33. PSIKOLOGI UMUM & LAYANAN
  34. PUT PEOPLE FIRST
  35. RESIPE BEBERAPA MAKANAN
  36. ROOMS DIVISION OPERATIONS MANUAL
  37. SERVICE EXPRESS IMPLEMENTATION GUIDE
  38. SERVICE EXPRESS REFERENCE GUIDE
  39. SERVICE THEORY
  40. STANDAR OPERATIONS PROCEDURES  KITCHEN & STEWARDING
  41. STEWARDING TRAINING PROGRAM
  42. TASK BREAK DOWN: F.O., F & B, and H.K.
  43. TASK BREAK DOWN: F.O., H.K.
  44. TRACKER PROFESSIONAL IV
  45. TRAIN THE TRAINER
  46. URAIAN PEMASAKAN MAKANAN INDONESIA

     

       Video Guidance

  1. HANDLING RESERVATION
  2. SALES FORECASTING
  3. SALES STRATEGIES & TACTIES
  4. F.O. QUALITY SERVICE
  5. QUALITY STANDARD CHKH
  6. 10 MINUTES F.O.
  7. H.K. SAFETY DAN SECURITY
  8. QUALITY GUESTDOOR
  9. SOUPS
  10. POULTRY
  11. APPETIZER
  12. MEATS
  13. DESSERTS
  14. FISH
  15. BURNS AND KITCHEN FIRES
  16. SLIPS, FALLS, STRAIN
  17. CUTS & MACHINE
  18. IF LOOKS COULD KILL
  19. KEY INTERNATIONAL SKILL

 

       Books

 

  1. ACCOUNTING IN THE HOTEL AND CATERING INDUSTRY
  2. BEEF AND VEAL
  3. BEHAVIOURAL STUDIES IN HOSPITALITY MNAGEMENT
  4. BUSINESS MANAGEMENT
  5. CONVERSATIONAL PHRASES – ENGLISH
  6. CROSSING THE THRESHOLD HOPE
  7. CUSTOMER CENTERED GROWTH
  8. DASAR-DASAR MANAJEMEN PERSONALIA
  9. DO IT YOURSELF
  10. EFFECTIVE HUMAN RESOURCES AND DEVELOPMENT
  11. EKONOMI MIKRO
  12. EMOTIONAL INTILEGENCE
  13. ESSENTIAL OF MANAGEMENT FINANCE
  14. ETIQUETTE
  15. F & B SERVICE – PETUNJUK PRAKTEK
  16. FINANCIAL CONTROL FOR YOUR HOTEL
  17. GLOSSARY OF HOSPITALITY TERMS
  18. HGS – CASHIER EDP, PURCHASING
  19. HGS – EMERGENCY, ENGINEERING, SECURITY
  20. HGS – F&B PRODUCTION, STEWARDING
  21. HGS – FINANCE, STORE
  22. HGS – FRONT OFFICE
  23. HGS – HOUSEKEEPING, LAUNDRY
  24. HGS – HUMAN RESOURCES AND DEVELOPMENT
  25. HGS – SALES, MARKETING, BANQUET
  26. HOSPITALITY INDUSTRY FINANCIAL ACCOUNTING
  27. HOSPITALITY IN MOTION
  28. HOTEL COURTESSY
  29. HOTEL FRONT OFFICE ADMINISTRATION
  30. HOTELS AND RESTAURANTS CONTRACT
  31. HOUSEKEEPING – MAKE UP ROOM
  32. INTRODUCTION TO HOTEL AND RESTAURANT MANAGEMENT
  33. ISTILAH2 FOOD & BEVERAGE
  34. KAMUS ISTILAH PARIWISATA DAN PERHOTELAN
  35. KAMUS KELOMPOK INDONESIA-MANDARIN
  36. KEPEMIMPINAN DALAM ORGANISASI
  37. KIAT MANEJEMEN WAKTU
  38. LEADERSHIP – SEBUAH RESEP SUN TZE
  39. LEGAL DOCUMENTS ON LABOUR
  40. MAHIR BAHASA BELANDA: BELAJAR BAHASA BELANDA
  41. MAHIR BAHASA ITALIA
  42. MAHIR BAHASA JEPANG: DAILY NIHON-GO
  43. MAHIR BAHASA JERMAN
  44. MAHIR BAHASA PERANCIS
  45. MANAGER’S GUIDE TO GLOBALIZATION
  46. MANAJEMEN HOTEL – DALAM PTAKTEK
  47. MANAJEMEN PENYELENGGARAAN HOTEL
  48. MANAJEMEN PERSONALIA
  49. MANAJEMEN PERSONALIA BPFE-YK
  50. MANAJEMEN WAKTU
  51. MARKETING FOR HOSPITALITY & TOURISM
  52. MENGENDALIKAN KONFLIK DAN NEGOSIASI
  53. MENUJU SDM BERDAYA
  54. NEGOTIATOR
  55. HYPERKES DAN KESELAMATAN KERJA
  56. PARIWISATA: GAGASAN DAN PANDANGAN
  57. PERFECT NEGOTIATION
  58. PERJANJIAN PERBURUHAN
  59. PERUNDANG-UNDANGAN KETENAGA KERJAAN
  60. PROFIT PLANNING AND DECISION MAKING IN  HOSPITALITY  INDUSTRY
  61. PSIKOLOGI SOSIAL: MANAJEMEN,  PERUSAHAAN DAN INDUSTRI
  62. QUALITY LEADRESHIP AND MANAGEMENT
  63. RENCANA PEMASARAN HOTEL KECIL
  64. SUPERVISION AND HUMAN RELATIONS
  65. SUPERVISION AND MANAGING PEOPLE
  66. SUPERVISION AND MANAGING WORK
  67. SUPERVISION AND PRINCIPLES OF MANAGEMENT
  68. SUPERVISOR DAN MASALAHNYA
  69. TEKNIK PENYAJIAN MATERI
  70. THE CALORIE COUNTER
  71. THE EXECUTIVE IN ACTION
  72. THE HOTEL AND RESTAURANT BUSINESS
  73. THE LAWS OF INKEEPERS (USA)
  74. THE MAGIC OF TEAMWORK
  75. TIME MANAGER
  76. TOURISM PLANNING
  77. TRAVELLERS MILTILINGUAL
  78. UNIFORM SYSTEM OF ACCOUNT
  79. ANALISIS KEPEMIMPINAN
  80. BAHAN REFERENSI PENATARAN
  81. BAHAN TRAINING KESELEMATAN KERJA KONSTRUKSI
  82. BERKELIT DI MASA SULIT
  83. PETUNJUK PENYELESAIAN PERSELISIHAN PERBURUHAN
  84. DOA DAN DEVOSI
  85. FIRST THINGS FIRST
  86. HIMPUNAN PERATURAN PERUNDANGAN  PERBURUHAN  I
  87. HIMPUNAN PERATURAN PERUNDANGAN  PERBURUHAN II
  88. HIMPUNAN PERATURAN PERUNDANGAN  PERBURUHAN III
  89. GERAKAN BURUH INDONESIA DAN KEBIJAKSANAANNYA
  90. INDUSTRIAL WASTE-WATER CONTROL
  91. IS0 9001: 2000 AND CONTINUAL QUALITY IMPROVEMENT
  92. KETETAPAN MPR – RI TAHUN 1983  PERTANGGUNG JAWABAN
  93. LAHIRNYA PROVINSI TIMOR-TIMOR
  94. MEMBANGUN TIM DINAMIS
  95. MEMOAR OEI TJOE TAT
  96. MENGATASI KRISIS, MENYELAMATKAN REFORMASI
  97. MINAHASA
  98. MINAHASA : NEGERI, RAKYAT & BUDAYANYA
  99. PEMUTUSAN HUBUNGAN KERJA DI INDONESIA
  100. PENGENDALIAN MUTU TERPADU – TQM
  101. PENUNTUN UNDANG-UNDANG TAP DAN PERATURAN TAP
  102. PERGULATAN INDONESIA MEMBANGUN EKONOMI
  103. POPULAR SCIENCE  – FULL SERIES (10)
  104. SEJARAH KELAHIRAN DAN PERKEMBANGAN FBSI
  105. SMALL BUSINESS ADMINISTRATION
  106. SOEMITRO, RIWAYAT JHIDUP
  107. STOP WORRYING
  108. SUPLEMEN PERATURAN PERUNDANGAN PERBURUHAN
  109. THE LAWS OF INNKEPERS – CORNELL PRESS
  110. TATA ADMINISTRASI KEKARYAWANAN I
  111. TAHUN KEKERASAN – 1996
  112. TENTARA PETA
  113. THE ART OF WARFARE
  114. UNDANG-UNDANG BIDANG PEMBANGUNAN POLITIK
  115. UNDANG-UNDANG LINGKUNGAN

 

 


 



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