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Start up a Hotel

        HOTEL OPERATIONS PROCESS

  1. PROPOSAL
  • Location,
  • Positioning.
  • Marketing & chain,
  • Manpower,
  • Operational system,
  • Financial aspect,
  • Etc.

2.   RIGHTS & OBLIGATION: Owner >< Operator

  • Preliminary study
  • Concept & architect design
  • During construction
  • On hand-over from main contractor
  • Pre-opening stage
  • Commercial stage

3.   MANAGEMENT CONTRACT (based on international chain draft)

4. HOTEL CONCEPT DESIGN Input from hospitality practice view

to architect

5.  HOTEL PROJECT SUPERVISION

Start from land clearing stage, during construction to match with

flow  of  hotel work, monitor all FF&E, manuals and installation

6.  INTRODUCING Critical Paths up to Hotel Opening

GM – Finance – F&B Service – Kitchen – Administration – 165,

Recreation – HRD – POMEC – Purchasing – Rooms – Sales & Marketing

Total: 1.797 tasks assignment prior to Hotel Opening.

7.  HOTEL DRY-RUN

All operational and Administration Departments to check the  service

standard / benchmark of each service

8.  HOTEL SOFT OPENING

9.  HOTEL COMMERCIAL OPENING

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